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Account Management
Account Management
Frequently asked questions about account set up, management and security of information
22 articles in this collection
Written by
Patricia
Account Management
What forms of identification are required to set up my G-Coin wallet?
Identification
Written by
Patricia
Updated over a week ago
How do I upload my identification documents?
ID document upload for KYC
Written by
Patricia
Updated over a week ago
How can I be sure my information is kept private?
Written by
Patricia
Updated over a week ago
Can I change my email address?
Change of email address
Written by
Patricia
Updated over a week ago
What are the password requirements for a G-Coin wallet?
Password requirements for wallet.
Written by
Patricia
Updated over a week ago
I can’t remember my password. What should I do?
Forgot password
Written by
Patricia
Updated over a week ago
I moved to another country/state. How do I update it in your system?
Change of address
Written by
Patricia
Updated over a week ago
How do I close my account?
Closing a wallet account.
Written by
Patricia
Updated over a week ago
I have lost access to my email address provided. What should I do?
Lost access to email address
Written by
Patricia
Updated over a week ago
My account was hacked. What do I do now?
Account compromised
Written by
Patricia
Updated over a week ago
Purchasing
What forms of payment do you accept?
Payment forms accepted.
Written by
Patricia
Updated over a week ago
How do I use cash to buy or sell G-Coin tokens at participating MoneyGram locations?
Buy and sell G-Coin tokens using cash at participating MoneyGram locations. Same day settlements. No additional fees for limited time only!
Written by
Patricia
Updated over a week ago
How much gold do I have to purchase at a time?
Amount of purchase (Over the counter)
Written by
Patricia
Updated over a week ago
How soon after I purchase G-Coin tokens can I use them?
Buying G-Coin tokens
Written by
Patricia
Updated over a week ago
Can I cancel my purchase after it has been made?
Canceling a purchase
Written by
Patricia
Updated over a week ago
I want to send G-Coin to a friend. Do they need a G-Coin account?
Sending G-Coin
Written by
Patricia
Updated over a week ago
How do I get a G-Coin debit card?
Getting a G-Coin debit card.
Written by
Patricia
Updated over a week ago
Proof of Provenance
Where is my gold and how do I know it is secure?
Gold Security
Written by
Patricia
Updated over a week ago
How do I know Responsible Gold has not been tampered with?
Written by
Patricia
Updated over a week ago
Who are your gold supply chain partners?
Supply chain partners
Written by
Patricia
Updated over a week ago
How do I know that my gold is responsibly sourced?
Responsibly sourced gold
Written by
Patricia
Updated over a week ago
What are the Responsible Gold Standards and why are they important?
Responsible Gold Standards
Written by
Patricia
Updated over a week ago