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Account Management
Account Management
Frequently asked questions about account set up, management and security of information
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22 articles in this collection
Written by
Sudha Ravula
Account Management
What forms of identification are required to set up my G-Coin wallet?
Identification
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Written by
Sudha Ravula
Updated over a week ago
How do I upload my identification documents?
ID document upload for KYC
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Written by
Sudha Ravula
Updated over a week ago
How can I be sure my information is kept private?
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Written by
Sudha Ravula
Updated over a week ago
Can I change my email address?
Change of email address
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Written by
Sudha Ravula
Updated over a week ago
What are the password requirements for a G-Coin wallet?
Password requirements for wallet.
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Written by
Sudha Ravula
Updated over a week ago
I can’t remember my password. What should I do?
Forgot password
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Written by
Sudha Ravula
Updated over a week ago
I moved to another country/state. How do I update it in your system?
Change of address
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Written by
Sudha Ravula
Updated over a week ago
How do I close my account?
Closing a wallet account.
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Written by
Sudha Ravula
Updated over a week ago
I have lost access to my email address provided. What should I do?
Lost access to email address
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Written by
Sudha Ravula
Updated over a week ago
My account was hacked. What do I do now?
Account compromised
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Written by
Sudha Ravula
Updated over a week ago
Purchasing
What forms of payment do you accept?
Payment forms accepted.
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Written by
Sudha Ravula
Updated over a week ago
How do I use cash to buy or sell G-Coin tokens at participating MoneyGram locations?
Buy and sell G-Coin tokens using cash at participating MoneyGram locations. Same day settlements. No additional fees for limited time only!
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Written by
Sudha Ravula
Updated over a week ago
How much gold do I have to purchase at a time?
Amount of purchase (Over the counter)
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Written by
Sudha Ravula
Updated over a week ago
How soon after I purchase G-Coin tokens can I use them?
Buying G-Coin tokens
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Written by
Sudha Ravula
Updated over a week ago
Can I cancel my purchase after it has been made?
Canceling a purchase
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Written by
Sudha Ravula
Updated over a week ago
I want to send G-Coin to a friend. Do they need a G-Coin account?
Sending G-Coin
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Written by
Sudha Ravula
Updated over a week ago
How do I get a G-Coin debit card?
Getting a G-Coin debit card.
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Written by
Sudha Ravula
Updated over a week ago
Proof of Provenance
Where is my gold and how do I know it is secure?
Gold Security
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Written by
Sudha Ravula
Updated over a week ago
How do I know Responsible Gold has not been tampered with?
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Written by
Sudha Ravula
Updated over a week ago
Who are your gold supply chain partners?
Supply chain partners
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Written by
Sudha Ravula
Updated over a week ago
How do I know that my gold is responsibly sourced?
Responsibly sourced gold
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Written by
Sudha Ravula
Updated over a week ago
What are the Responsible Gold Standards and why are they important?
Responsible Gold Standards
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Written by
Sudha Ravula
Updated over a week ago