Please note you do not need to download the Qenta app at this time. We are holding your gold tokens safely on your behalf. You have the following options available:

  1. Do not cash out at this time, in which case we will hold the tokens on your behalf until either you choose to receive payout via fiat currency, or we notify you that the app is available to download. When the app is available you will be able to download it and hold the tokens yourself.

  2. Email us to request cash out via Paypal, Payoneer, Moneygram, or bank transfer. For Paypal and Payoneer we just need confirmation of the email address. Please send us a message to appsupport@qenta.com if you wish to receive pay out via MoneyGram or bank transfer and we will follow up with further instructions.

  3. Email us to cash out via another option. Tell us what you use.

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